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Services & FAQs
Professional Trauma Counselling & Therapy
“Therapy focuses on helping you feel safer, more emotionally regulated, and better equipped to manage the ongoing effects of trauma, anxiety, and stress.”
At First Response Counselling, we provide professional trauma-informed counselling for adults, adolescents, and first responders across Brisbane and Australia via secure telehealth. We understand that reaching out for support can feel overwhelming, especially when you are struggling with the effects of trauma, anxiety, burnout, or emotional distress. First Response Counselling's goal is to provide a safe, supportive, and non-judgmental environment where you feel heard, respected, and understood.
To achieve this First Response Counselling provides therapy that is tailored to your individual needs using evidence-based approaches including EMDR Therapy, ACT, CBT, DBT, Schema Therapy, and Parts Work / Internal Parts Therapy. He works collaboratively with you to help process difficult experiences, build emotional resilience, develop healthier coping strategies, and regain a greater sense of balance, control, and wellbeing.
Why Choose First Response Counselling?
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Trauma-informed and evidence-based care
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Experienced support for first responders
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Compassionate and confidential counselling
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In-person appointments in Brisbane
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Secure Australia-wide telehealth sessions
Take the first step toward support and recovery.
FAQs
What can I expect during counselling?
First Response Counselling provides a safe, supportive, and confidential space for you to talk openly about your experiences, thoughts, and emotions. Sessions are tailored to your individual needs and goals, and we work collaboratively to help you develop greater understanding, coping strategies, and emotional wellbeing.
Do I need a Mental Health Care Plan?
No. You do not need a Mental Health Care Plan or referral to book an appointment.
Is counselling confidential?
Yes. All counselling sessions are confidential and conducted in accordance with professional and ethical guidelines. Confidentiality will only be broken where required by law or if there are serious concerns regarding safety.
Do you offer telehealth appointments?
Yes. Secure telehealth counselling is available for clients across Australia, allowing you to access support from the comfort and privacy of your own home.
What issues do you work with?
We support individuals experiencing:
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Trauma & PTSD
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Complex Trauma
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Anxiety & Panic Attacks
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Depression
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Emotional Dysregulation
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Dissociation
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Burnout & Critical Incident Stress
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Childhood Trauma
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Stress-Related Difficulties
What therapeutic approaches do you use?
We use evidence-based therapeutic approaches tailored to your individual needs, including:
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EMDR Therapy
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Acceptance and Commitment Therapy (ACT)
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Cognitive Behavioural Therapy (CBT)
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Dialectical Behaviour Therapy (DBT)
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Schema Therapy
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Parts Work / Internal Parts Therapy
How long are counselling sessions?
Standard counselling sessions are 60 minutes in duration.
How many sessions will I need?
The number of sessions varies depending on your goals, experiences, and individual circumstances. Some people attend for short-term support, while others engage in longer-term therapy for more complex concerns.
What if I feel nervous about starting counselling?
It is completely normal to feel uncertain or anxious about reaching out for support. Many people feel this way initially. Our goal is to provide a welcoming, respectful, and supportive environment where you can move at a pace that feels comfortable for you.
How do I book an appointment?
You can book an appointment by contacting First Response Counselling through the website, phone, or email. Telehealth and in-person appointments are available.
Do you accept private health insurance?
Yes, First Response Counselling works with many private health providers.
Do you do Workcover?
Yes, we do work with Workcover Qld.
How much is a session?
Standard 60-minute counselling sessions are $100. Please contact First Response Counselling for information regarding payment options, telehealth appointments, and WorkCover referrals..
Do you accept Mental Health Plans from my Doctor?
Counsellors are currently not covered under Medicare Mental Health Care Plans. However, sessions at First Response Counselling are offered at an affordable rate without the need for a referral.
Can EMDR therapy help with PTSD?
EMDR therapy is an evidence-based approach commonly used to help individuals process traumatic experiences, PTSD symptoms, anxiety, and distressing memories.
What is complex trauma?
Complex trauma refers to repeated or prolonged exposure to traumatic experiences that can impact emotional regulation, relationships, self-esteem, and nervous system functioning.
Is telehealth counselling effective?
Yes. Research shows telehealth counselling can be highly effective for trauma, anxiety, stress, and emotional support while allowing clients to access therapy from a safe and comfortable environment.
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If you are struggling with trauma, anxiety, burnout, or emotional overwhelm, support is available. First Response Counselling provides a safe and compassionate space to help you move toward recovery and long-term wellbeing.
Contact Us Today we are happy to discuss how we can assist you.
3/15 Heather Street Wilston, Qld.
or via
Telehealth
Hours:
Monday 12pm-9pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am to 7pm
Friday 9am - 5pm
© 2026 First Response Counselling Pty Ltd. All rights reserved. Located in Wilston, Brisbane, Australia. ABN 18185377645

